Renting is often a smarter financial choice for many South Africans. However, having a difficult or uninvolved landlord can make you question your living situation choice. Ensure your tenants enjoy dealing with you by paying close attention to these tips:
Mom was right – honesty is the best policy. By being transparent with tenants from the beginning when answering their questions or dealing with rental deposits, you will ensure a solid working relationship that is built on mutual respect and trust.
Make tenants feel welcome
Have a gift or meal delivered to your tenants on move-in day and provide them with useful information on the area, especially if they are moving from far away to start a new life.
If tenants know where their closest amenities are, they will settle in and imagine themselves living in your property for a while, which is exactly what you want.
Clear communication is key
Being available to speak to tenants is cardinal as you want to know if something is wrong at your property. Be sure to provide tenants with your email address as well as a contact number as this will assist you with keeping written records of all communication should a problem arise.
Respond in a timely manner
As a landlord, you expect to be paid your rent in a timely manner. Grant your tenants the same respect by responding to their queries or requests as soon as possible.
Be a little flexible
While most rental contracts include a payment clause, your tenant should be able to approach you in case of emergency. Nobody is suggesting you tolerate repetitive late payments, but tenants will appreciate kindness if they are experiencing a genuine problem. Good tenants will also be more understanding if there is an increase in rent if you are flexible.
Happy tenants are more likely to be long term tenants. Do you have additional tips? Tell us in the comments.